Communicate
Practise useful English for everyday life, learning, volunteering and work.
Community learning across Liverpool and the North West
Building language,
confidence and belonging.
We create practical, trusted learning spaces where people strengthen their voice, build connections and move towards volunteering, work, enterprise and community leadership.
How change happens
- 01Find your voice
- 02Build trusted connections
- 03Navigate local systems
- 04Take meaningful next steps
From isolation to connection.
From uncertainty to confidence.
From survival to participation.
People do not only need information. They need confidence, connection and trusted spaces to practise, belong and move forward.
Who we are
Potential is already there. We create the conditions for it to grow.
Connected Futures CIC is a social purpose organisation creating practical routes into confidence, belonging and opportunity.
We work with migrant, refugee, asylum-seeking and least-served communities through inclusive programmes that bring together English language, communication, confidence, employability, wellbeing, leadership and local systems navigation.
Where conventional systems may see limited language, networks or experience, we see knowledge, resilience, culture, ambition and potential.
Build confidence
Speak up, recognise existing strengths and make informed choices.
Navigate
Understand local services, opportunities, rights and responsibilities.
Connect
Build relationships, reduce isolation and learn alongside others.
Progress
Move towards learning, employment, enterprise, participation or leadership.
What we do
Practical learning.
Real confidence.
Stronger futures.
Every programme is adapted to its learners, venue and local priorities. Sessions are supportive, task-based and grounded in situations people encounter in real life.
01
English, confidence & community navigation
Real-life communication for appointments, transport, schools, services, forms and local information. Suitable for pre-entry, Entry 1 and Entry 2 learners, including people with limited formal education.
- Everyday communication
- Local systems
- Next-step planning
02
Employability & volunteering readiness
More than CVs: we help people recognise their strengths, understand UK workplace culture and see themselves as capable, valuable and ready to contribute.
- Skills and strengths
- Interview language
- Workplace confidence
03
Wellbeing, confidence & resilience
Calm, respectful and predictable learning environments shaped by psychology-informed and trauma-informed practice, gentle reflection and peer support.
- Safe participation
- Peer support
- Strengths-based learning
04
Leadership & participation
Helping people from underrepresented backgrounds tell their story, recognise lived experience as knowledge and grow as volunteers, peer supporters and community leaders.
- Voice and visibility
- Civic participation
- Community leadership
Need something tailored?
We co-design bespoke programmes for specific groups and places—from migrant women’s confidence programmes to English for employability, young people’s progression and social connection projects.
Talk to us about your communityThe Connected Futures model
Five elements.
One connected journey.
Our model focuses on communication, participation and meaningful next steps—not perfection.
Language
Useful everyday English practised in realistic situations.
Confidence
The confidence to speak, ask questions, make choices and take the next step.
Navigation
Knowledge of how to understand and access local systems and opportunities.
Connection
Welcoming group spaces that reduce isolation and grow relationships.
Progression
Practical routes into learning, volunteering, work, enterprise and leadership.
Impact that matters
We look beyond attendance to understand what changed.
Our participant-friendly evaluation approach helps partners and funders see how people’s confidence, connections, knowledge and readiness develop through a programme.
Evidence-informed Participant-friendly Useful for learning
We gather evidence of
- ↑ Confidence speaking English
- ↔ Stronger peer connections
- ◎ Better local systems knowledge
- → Readiness for volunteering or work
- ◇ Self-belief and sense of belonging
- ✓ Clearer progression goals
Our team
Lived, professional and academic expertise.
Our leadership brings together experience in ESOL, community learning, inclusion, migration, employability, research, education and social innovation.
Founder
Dr Monica Chavez
Educator, facilitator and social learning specialist combining applied linguistics, community learning, evaluation and communities of practice.
Director
Frank Viola
Educational leader with over 17 years’ experience across English language education, adult learning, employability and international education systems.
Director
Dr Caterina Guardamagna
University of Liverpool lecturer researching language, migration, identity and belonging, with a focus on connecting research and communities.
Advisor
Dr Katherine Davey
Research fellow specialising in education inequalities and young people’s transitions into employment, with experience informing policy and practice.
Work with us
A practical partner for inclusive learning and progression.
Create trusted routes into confidence and opportunity.
We work with charities, faith groups, grassroots organisations and education providers to design and deliver learning that fits local people and places.
Invest in meaningful, community-based outcomes.
Our programmes align with integration, ESOL, employability, volunteering, wellbeing, cohesion, equality and progression priorities.
Reduce barriers through connected local pathways.
We support agendas around social isolation, access to services, participation, community cohesion, learning and inclusive employment.
Get in touch
Let’s build a more connected future.
Talk to us about partnerships, funded programmes, community learning, evaluation or collaboration.
hello@connected-futures.org.uk